FNB’s new logo and enhanced app has sparked much interest, on social media in particular, with some observers praising the tweaked design and others poking fun at it. One thing is certain though, it has caught the public’s imagination. Business Day spoke to FNB chief marketing officer Faye Mfikwe for insights on the brand’s refresh.

Walk us through the thinking that informed the new logo and its features. What do they symbolise?..

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