JOHAN STEYN: Digital transformation is more than just ‘going digital’
A resilient and scalable enterprise will add common sense and experience
In an era of artificial intelligence (AI) platforms that are rapidly advancing in their capabilities, it’s not enough for businesses to merely adopt digital tools. True digital transformation demands a holistic shift in strategy, culture and operations, powered by the advanced capabilities of AI and other digital technologies.
The term “digital transformation” is frequently thrown about. Yet there remains considerable ambiguity over its actual meaning. It’s imperative for businesses to recognise that merely going digital does not equate to transformation. ..
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