Retail giant Shoprite is investing in technology to increase the use of artificial intelligence and machine learning to reduce food wastage and long queues, ensure stock availability and drive sales.

With 1,200 employees working at its technology division — from data analysts to software engineers and technicians — the owner of brands such as Checkers, USave and OK continues to overhaul its software and hardware as it uses technology to collect huge amounts of data, mainly from points of sale/tills, e-commerce sites, digital platforms and loyalty cards. ..

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