Great communication from flight deck and punctual departure and arrival
14 March 2024 - 13:59
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I had to fly the new post-business-rescue SAA last week to catch an international connection. Usually it’s Safair or Airlink (“SAA’s R3bn deal with Takatso falls apart,” March 13).
Believe it or not, it was a superb experience. Excellent, friendly and customer-centric service. Planes in great condition (A320) with great communication from the flight deck and punctual departure and arrival. Being able to use Star Alliance benefits was an added bonus.
It was a far better experience than either of the other two market-dominant carriers. Price was on par as well.
Uwe von Braun Via BusinessLIVE
JOIN THE DISCUSSION: Send us an email with your comments to letters@businesslive.co.za. Letters of more than 300 words will be edited for length. Anonymous correspondence will not be published. Writers should include a daytime telephone number.
Support our award-winning journalism. The Premium package (digital only) is R30 for the first month and thereafter you pay R129 p/m now ad-free for all subscribers.
LETTER: SAA beats competition
Great communication from flight deck and punctual departure and arrival
I had to fly the new post-business-rescue SAA last week to catch an international connection. Usually it’s Safair or Airlink (“SAA’s R3bn deal with Takatso falls apart,” March 13).
Believe it or not, it was a superb experience. Excellent, friendly and customer-centric service. Planes in great condition (A320) with great communication from the flight deck and punctual departure and arrival. Being able to use Star Alliance benefits was an added bonus.
It was a far better experience than either of the other two market-dominant carriers. Price was on par as well.
Uwe von Braun
Via BusinessLIVE
JOIN THE DISCUSSION: Send us an email with your comments to letters@businesslive.co.za. Letters of more than 300 words will be edited for length. Anonymous correspondence will not be published. Writers should include a daytime telephone number.
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