Capitec said on Thursday its focus on personalised service resulted in it adding 200,000 new clients per month in the six months to end-August, when the group grew its client base to 12.6-million.

The group is facing stiff competition in the form of new banking entrants, including TymeBank and Discovery Bank. Capitec said its focus on digitalisation was paying off. A switch to digital transactions by clients resulted in net transaction fees rising 12%, despite the bank lowering fees.

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