Just as the Covid-19 virus goes through waves of infections that bring greater challenges and demand swifter and stronger responses, business leaders also have to adapt their leadership styles and the behaviour of their companies to changing waves of operating as the world heads into the second year of living with a pandemic.

For business, the first wave was the immediate need to change to ensure survival, stability and continuity when the World Health Organisation first declared the pandemic. The second was settling into a new way of working. The third will be taking the lessons learnt during the crisis to ensure businesses are prepared to be resilient in 2021 and a post-Covid-19 future through the next phase of a transformational technology strategy...

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