The difference between success and failure in digital transformation
Many businesses fast-tracked their digital innovation and learnt some hard lessons
23 November 2020 - 12:53
For many businesses, digital transformation is an imprecise term, with even more imprecise expectations that some magical technology intervention can propel them into new, more efficient and profitable states. While this is possible with faultless planning, piloting and operational management, for many businesses it is a more incremental development — one that requires a road map.
Naturally a technology-related response to the Covid-19 pandemic varies across sectors, with health leading the way with new digital solutions. But finance was not far behind. ..
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