Old Mutual faces reputational damage after X storm
Calls for consumers to move their policies to other financial service providers are growing
11 March 2024 - 21:07
Listed financial services group Old Mutual is in the midst of a social media storm, as outraged users call for consumers to move their policies to alternative providers after it declined to pay out a pension policy.
Last week, an X user named Sebabatso Molefi posted that a court order had been granted to enforce the payout of her mother’s pension and the firm had not complied. The post has been viewed 1.3-million times, with many social media users sharing similar stories of non-payment or lower-than-expected savings product payouts...
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