Dis-Chem says white dispensary clients left after CEO’s letter
CEO Ivan Saltzman told investors last week that Dis-Chem analysed the effect of the memo on sales and it was both ‘positive’ and ‘negative’
28 February 2023 - 16:29
SA’s second-largest retail pharmacy group, Dis-Chem, lost some of its regular dispensary customers who withdrew their scripts in October, after a memo banning the hiring of white employees was leaked. However, it gained black chronic medication customers, an analysis of customer data has shown.
The number of customers that left, however, exceeded those it gained. ..
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