Alibaba gets set for new era as flamboyant Jack Ma departs
Shanghai — Alibaba chair Jack Ma will step down from the Chinese group on Tuesday, leaving his handpicked successor a daunting task of steering the $460bn juggernaut at a time when the market for its core e-commerce business has slowed sharply.
As Ma, who turns 55 on Tuesday, holds centre stage at his farewell party in the 80,000-capacity Hangzhou Olympic Sports Centre to the accompaniment of music and celebrity performances, attendees will be hoping to get clues on how Alibaba will be run under his heir Daniel Zhang.
An accountant by trade, soft-spoken Alibaba CEO Zhang marks a stark contrast to Ma whose flamboyant style and charismatic leadership made him the most recognised Chinese entrepreneur since the former English teacher founded the company 20 years ago in a small shared apartment in Hangzhou city in eastern China.
“He has the logic and critical thinking skills of a super computer, a commitment to his vision, the courage to wholeheartedly dare to take on innovative business models and industries of the future,” Ma said of Zhang in 2018 in a message announcing his appointment.
One of Zhang's major challenges will be finding new areas of growth as China's e-commerce sector matures, analysts said.
Last week, Alibaba announced investments of $2.7bn in luxury goods retail platform Kaola and a music-streaming firm in moves that partly demonstrated its flexibility in adopting new strategies.
“If Alibaba wants to find new innovations or trends this is going to be more difficult than before,” said Liu Yiming, an analyst at the research division of 36kr, a Chinese tech publishing group. “For Daniel Zhang, this will be a big challenge.”
China’s online retail sales grew just 17.8% in the first half of 2019, almost halving from the 32.4% growth of the prior year, according to the national statistics office.
The resignation plan announced by Ma in 2018 was perceived as unusual as it is rare for a founder of such a big and transformative tech firm to retire this early.
Under Ma’s leadership, Alibaba has grown to become Asia’s most valuable listed company, with a current market capitalisation of $460bn. It employs 100,000 people, and has expanded into financial services, cloud computing and artificial intelligence.
When Ma makes his farewell speech, investors would like to hear how he will be involved in management and whether he will continue to steer the company’s broad strategy. Ma has said that he will continue to mentor management.
After his resignation, Ma, China’s richest man with a net worth of $38.4bn, according to Forbes, is set to spend more time on philanthropy and education. Yet he will remain a member of Alibaba’s partnership, a corporate governing group of 38 individuals that is separate from the board of directors.
While the story of Ma’s success has become legend in China and gives him almost cultlike status there, he has also suffered setbacks that Zhang would need to repair.
Ma struggled to expand Alibaba internationally, with the failed $1.2bn acquisition of remittance provider MoneyGram marking a big disappointment.
Its Taobao marketplace has been accused by overseas luxury goods sellers of being a haven for counterfeit products. It is on a US list of “notorious markets” for goods that infringe on American intellectual property, a main source of friction in an escalating trade war between Beijing and Washington.
Ma also drew ire and sparked a nationwide debate about work culture in China earlier in 2019 when he urged tech company employees to work nights and weekends.
While it remains to be seen how Alibaba will be steered by Zhang, Tuesday’s extravaganza promises to offer a spectacle and possibly a final opportunity for Ma to display showmanship. At previous company events, he dressed up as Michael Jackson or a punk rocker and performed musical numbers.
“I expect a long, long ceremony with Jack showing up at the end in dramatic style, of course,” says one Alibaba employee. “And plenty of people with their computers out working.”