LETTER: Ters dispute process streamlined
There are now dedicated officials to handle complaints from businesses
18 January 2021 - 16:36
I have spent hours every day since April 2020 trying desperately to sort out various problems arising from the payments made over the various stages of the lockdown from the Unemployment Insurance Fund (UIF).
I am still sending more than 10 e-mails a day to the acting commissioner of the UIF. I am pleased to report that most of the outstanding disputes are slowly being resolved. In fact, the department of employment & labour has now put together a dispute resolution process that has a dedicated e-mail address and dispute form...
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