Regulation is a necessary facet of any economy. It provides assurance about the safety or effectiveness of products and services, and set minimum standards, thereby ensuring confidence in products and services. They exist to facilitate investment, encourage a healthy market, and to safeguard and protect consumers. Conversely, poorly crafted regulations can stifle innovation and investment.

In the world of ICT regulations can also assist in connecting connect that vast section of the population — in SA at least — that still has no access to online services. IT is arguably the most important component of the modern economy as digital technologies are now embedded in many sectors including agriculture, banking, retail, transport, and so on...

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