Mark Barnes, the CEO of the Post Office, regularly writes columns for Business Day. His most recent ("Strong Leaders with a Powerful Mandate Solve Challenges", March 5) is illustrative. Instead of solving "challenges" academically, he must concentrate on solving "problems" in our postal service. For some years now my wife and I have endured exceptionally slow airmail post coming to our address just outside of Durban from the US and Australia. It takes five to six weeks. The problem is not the time into Johannesburg. It is the time it takes to get from Joburg to Durban. Barnes must get back to using airmail and do away with ox-wagon delivery from Joburg to Durban. If he used a series of runners with forked sticks it would take only a few days instead of the four weeks it currently does. It is his task to solve the snail mail problem many of us have to endure. If he is in the process of phasing out traditional mail services, then tell us and explain what is going on. That would be "st...

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