Traders are waiting for Iran’s response to a nuclear deal proposal that could raise the country’s exports
Contrary to a rash assertion, coal companies are not in denial about climate change
Numsa is waiting for the strike certificate to be issued and in the meantime is mobilising members for a total shut down of all smelters at Samancor
Voting for the top five positions of the provincial leadership continued late into Sunday evening
The continuous selling of units is helping the company to reduce its high debt levels
An employee at the Kruger National Park opened a case at the Skukuza police station in Mpumalanga
Former CEO Mike Metz stepped down from the helm on his 65th birthday, but will stay on in an advisory capacity
By converting farmland into sustainably managed rangeland to create a wildlife conservancy where cattle and wild animals can coexist, eco-tourism provides jobs for local people
Several runner-up Major finishes later, the American debuts as PGA Tour winner
Porsche Taycan Turbo S laps the famous German circuit in seven minutes and 33 seconds
Ride e-hailing services company Uber stands accused of past practices that grew its business by undermining its drivers, including in SA, to maximise profits.
The Washington Post is running an exposé documenting how Uber created working conditions it knew would result in many drivers barely scraping by, armed with emails, presentations and text messages from 2013 to 2017 under the tenure of then-CEO Travis Kalanick.
Top executives advised local managers around the world to spend millions on lucrative incentives for new drivers and then steadily raise Uber’s commission, depriving drivers of income and increasing the money that flowed to Uber, the report states.
A key policy change was the raising of the company’s commission to 25% of every ride, up from 20% in December 2015.
The publication also said Uber incentivised more drivers to sign up than necessary. The increased competition for passengers meant drivers had to hustle for rides, even in risky areas, the documents and interviews show.
We have not and will not make excuses for past behaviour that is clearly not in line with our present values. Instead, we ask the public to judge us by what we’ve done over the past five years
The report is based on the Uber Files, an international investigation into the ride-hailing company’s aggressive entrance into cities around the world. The project was led by the International Consortium of Investigative Journalists.
Journalists from 29 countries joined the effort to analyse the records over four months.
In response, Uber said it has changed leadership since then.
“It’s also exactly why Uber hired a new CEO, Dara Khosrowshahi, who was tasked with transforming every aspect of how Uber operates. He was guided from the start by the recommendations of Eric Holder, a former US attorney-general hired by the company to investigate and overhaul our business practices.
“Dara rewrote the company’s values, revamped the leadership team, made safety a top company priority, implemented best-in-class corporate governance, hired an independent board chair and installed the rigorous controls and compliance necessary to operate as a public company,” Uber said.
The e-hailing services company maintained it is a different company to what it was, as 90% of its employees joined after the appointment of the new CEO.
The Washington Post reported that years later, after some policy changes, some drivers said they are worse off than when they started because Uber made policy decisions that deprived them of their ability to earn a living and heightened the risks of driving in some parts of the world.
Stephan Swart, a former manager for Uber in SA, told the publication Uber knew that requiring drivers to keep cash would make them more vulnerable to robberies, but they rolled out the policy anyway to attract customers who do not have credit or debit cards.
Uber said it has invested heavily in safety, developing many of the technologies that are now industry standard and publishing a comprehensive report of the most serious safety incidents.
“As part of our commitment to become a zero-emission mobility platform by 2040, we’re investing $800m (about R1.3bn) to help drivers switch to electric vehicles and reporting on our progress along the way. We maintain gender and racial pay equity and have tied our senior executives’ compensation to our diversity goals,” the company said.
“We have not and will not make excuses for past behaviour that is clearly not in line with our present values. Instead we ask the public to judge us by what we’ve done over the past five years and what we will do in the years to come.”
Would you like to comment on this article? Register (it's quick and free) or sign in now.
Please read our Comment Policy before commenting.
Published by Arena Holdings and distributed with the Financial Mail on the last Thursday of every month except December and January.