Ombud for short-term insurance set to feel the fallout of Covid-19
A total of R94.9m was recovered in favour of consumers in 2019
The impact of the coronavirus will be felt across the short-term insurance industry and by consumers this year, the Ombudsman for Short-Term Insurance (OSTI) said on Wednesday in its 2019 annual report.
The OSTI, which facilitates consumer disputes between short-term insurance companies and consumers, said it expects a surge in Covid-19 complaints related to business disruption and travel in 2020. ..
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