Q: I’m in arrears on my levy. I pay R7,000 a month to cover the arrears. In February, the amount outstanding was R60,000, but after I paid R6,600 it reflected that I still owed R57,000. How do I find out if the arrear interest is correct on my account? What is the maximum interest that I can be charged on outstanding levies? — Name withheld 

A: Ndivhuo Rabuli, acting chief ombud at the Community Schemes Ombud Service, responds:..

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