New Delhi — India said Facebook-owned WhatsApp had pledged on Tuesday to develop tools that would combat fake messages, to help the country crack down on people whipping up public anger through mass message forwards on social media. WhatsApp CEO Chris Daniels gave the assurance to India’s IT minister during a meeting in New Delhi. Ravi Shankar Prasad had asked the company to work out ways to trace the origin of "sinister" messages, like those that led to a series of mob beatings across the country this year. "It does not need rocket science to locate a message," Prasad said after his meeting, adding that the US tech giant had agreed to name a grievance officer to deal with issues in India. A Facebook spokesperson in India did not respond to a request for comment. India is WhatsApp’s biggest market with more than 200-million users and one where it says people forward more messages, photographs and videos than any other country. There are also concerns that supporters of political par...

Subscribe now to unlock this article.

Support BusinessLIVE’s award-winning journalism for R129 per month (digital access only).

There’s never been a more important time to support independent journalism in SA. Our subscription packages now offer an ad-free experience for readers.

Cancel anytime.

Would you like to comment on this article?
Sign up (it's quick and free) or sign in now.

Speech Bubbles

Please read our Comment Policy before commenting.