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Last year, Netflix reported a 55% share increase, with a further 7% rise in January this year. It is part of the group collectively referred to as FANG (Facebook, Alphabet, Netflix, Google) on Wall Street, and analysts predict a further rise for the US entertainment company this year. Due to its continued success, Netflix’s definitive way of attracting, retaining and managing talent has become a compelling case study. In a Harvard Business Review interview clip, former Netflix chief talent officer Patty McCord says organisations should be hiring for the problem that needs to be solved rather than looking for someone who is the perfect cultural fit. She says companies typically put together a job description of the position that needs to be filled, but this isn’t necessarily the best way to go about it. The problem, she says, is that the description is often more about the person who left – and that the company wishes hadn’t – or of a fantasy person that doesn’t exist. Sometimes it i...

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