The taxi industry represents one of the few examples of organic black capital accumulation. Due to its informal nature and demographic makeup, it has seldom been considered as a key site of transformation, least of all in mainstream circles. Its roots were an outcome of the spatial injustice of apartheid and underinvestment in public transport in rural and township areas. Its growth, in essence, is an organic response. Consumers continue to use taxis not due to immaculate service or the absence of competitors, but out of necessity. The formal and subsidised alternatives are far from desirable — buses (prior to the bus rapid transport system) run prohibitive schedules and public trains are unsafe, unreliable and subject to long transit delays. The minibus taxi industry has been associated with many unsavoury things (not all true), including violence, warlordism, reckless driving and bad customer service. Recently, however, the attention has shifted towards the sector not for these is...

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