BUSINESS BEYOND COVID
MARIUS VAN DEN BERG: Banks need to embrace digitalisation as the new normal
A cashless banking environment in a digital world is all but inevitable, as payment systems become more important than branches
In the Business Beyond Covid series, CEOs and other business leaders and experts in their sectors look to the future after Covid-19. What effect has the pandemic and resulting lockdown had on their industries and the SA economy as a whole? Which parts will bounce back first and which will never be the same again? Most importantly, they try to answer the question: where to from here?
Covid-19 continues to demand changes to banks’ established ways of working, as not only do they have an instrumental role in supporting all sectors of the economy through the crisis, but they are at the epicentre of the new demands of a more virtual world. ..