Africa’s biggest pay-TV operator MultiChoice, on Friday, concluded the first meeting with stakeholders in an ongoing retrenchment process that could result in up to 2,194 employees losing their jobs as the company plans a restructuring of its customer service operations.

The company says it was encouraged by the full attendance of all the role-players. This included labour union representatives from the Communication Workers Union (CWU), the Media Workers Association of SA (MWASA), and the Information Communication Technology Union (ICTU), as well MultiChoice’s own Work Place Forum (WPF). 

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