After refusing to pay out a life cover claim to the family of a man who was shot dead in a Durban hijacking, insurer Momentum on Tuesday did an about-turn saying the family would receive all that was due to it. The insurance company had initially refused to pay the 2017 claim‚ saying that their client‚ Nathan Ganas‚ had not disclosed his high blood-sugar levels at the time of signing the contract in 2014. Therefore‚ they said‚ his contract was void. However‚ in a statement released on Tuesday afternoon‚ Momentum said it was "providing a solution for the victims of violent crime". It added that it had since reviewed its policies.

There had been widespread social media outrage over the company's decision not to pay out‚ with many people saying they had - or would - cancel their contracts with the insurer. "It is clear from market reaction over the last two days that under certain circumstances‚ current industry practice creates the impression that insurers are looking for reason...

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