JOHAN STEYN: De-automating your business could be the answer to success
We should automate the right things, in the right way and for the right reasons
I was recently speaking at an event hosted by a local chamber of commerce. The theme was around artificial intelligence (AI) in business. A delegate asked me about how she could perform better in her work as she often spends up to 16 hours working every day. The premise of the question was that AI and automation technologies could help her.
My response was to ask her about her work environment. Does she have access to the tools she needs to perform her work adequately? But more importantly, what changes can she make in her daily work routine? Perhaps the problem is around discipline, accepting too many meetings, lack of prioritisation or low energy levels due to dietary challenges. I am a strong believer in a common-sense approach and that technology is often not the answer...
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