From Cape Town to Limpopo and all places in-between, small businesses are powerful sources of job creation. They employ about half of SA’s workforce, contribute about a third of its GDP, and make available essential goods and services to millions of people daily.

Take entrepreneur Senzo Buthelezi, for example. He recently explained to us at the International Finance Corporation (IFC), a member of the World Bank Group, how the indignity of knowing his 97-year-old grandmother was suffering without a flushing toilet spurred him into action. From an idea scribbled on a piece of paper he has built his company, Eco Nars, into a 50-employee-strong enterprise that designs, manufactures, installs, and manages public sanitation systems in and around Johannesburg...

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