SAA’s cancellation of domestic and international flights this week caught global travel firm Flight Centre Travel Group by surprise, with the Australian Stock Exchange-listed company frantically making alternative arrangements for more than 100 travellers.

Flight Centre, which came to SA in 1994, is one of SA’s largest travel companies with a total transaction value of more than R6.5bn and 121 retail outlets. The total transaction value refers to the total value of all air tickets, package holidays, touring holidays, travel insurance, hotel accommodation, car hire, tours, and cruises in the year ended June 30, 2019. Stark said the company expected sales in the 2020 financial year to exceed R7bn...

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