REGULATOR
Avoid dubious means to get personal information, regulator warns
Information Regulator of SA chairwoman Pansy Tlakula warned businesses on Wednesday against using dubious means to access personal information of South Africans when pursuing clients or selling goods and services. The regulator would be fully functional only when the Protection of Personal Information Act was passed. Tlakula said this could not happen too soon as the regulator had already been a respondent in court cases relating to the use of individuals’ private information and was developing guidelines on how companies ought to handle people’s personal information. One of the regulator’s priorities was to outline a standard code of practice for call centres and telemarketing groups, which often use irregular means to access people’s contact details so as to sell products to them, she said. magubanek@businesslive.co.za
Would you like to comment on this article?
Sign up (it's quick and free) or sign in now.
Please read our Comment Policy before commenting.
Subscribe now to unlock this article.
Support BusinessLIVE’s award-winning journalism for R129 per month (digital access only).
There’s never been a more important time to support independent journalism in SA. Our subscription packages now offer an ad-free experience for readers.
Cancel anytime.
Questions? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now.