BA battles to stop flight chaos
No sign of a cyberattack, says CEO after computer failure leaves travellers stranded during holiday weekend
London — British Airways (BA) flights in and out of London’s Heathrow airport, the third busiest in the world, were disrupted for a second day on Sunday as the carrier struggled to return to normal service after a computer failure paralysed its operations, stranding thousands of travellers. A total of 95 BA flights, or 10% of services, were cancelled by midday on Sunday, while 210 flights, or 24%, were delayed, according to Flight Aware, a Houston-based airline tracking service. Flight Aware said 418 flights were scrapped at Heathrow and Gatwick, south of London, on Saturday and 568 were delayed. The disruption coincided with the start of the annual end-of-May holiday weekend in the UK and the three-day Memorial Day weekend in the US. CEO Alex Cruz said BA had no evidence of a cyberattack. On Sunday, BA urged passengers without rebooked flights to stay at home and check the carrier’s website for status updates. It had to scrap all Saturday afternoon and evening departures from Heath...
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