New York — After having to stomach $31bn worth of bitter mortgage settlements with government agencies a few years ago, JPMorgan Chase swore off a huge swath of the home loan market. Gone were borrowers with anything much less than pristine credit ratings. The cost of managing delinquent accounts and the threat of legal penalties were written off as not worth the risk. Better instead to focus on wealthier customers who wanted jumbo-sized loans that were beyond the reach of government housing finance agencies. But there was a problem: Chase was leaving behind many of its mass-market customers who were going to competitors for conventional and government-guaranteed loans. Now, the bank’s management team, led by CE Jamie Dimon, is working fiercely to change course — hoping to not only bring back customers, but influence what could be a reshaping of US mortgage finance policy for the first time in a generation. Chase plans to launch advertising featuring Drew and Jonathan Scott, stars o...

Subscribe now to unlock this article.

Support BusinessLIVE’s award-winning journalism for R129 per month (digital access only).

There’s never been a more important time to support independent journalism in SA. Our subscription packages now offer an ad-free experience for readers.

Cancel anytime.

Would you like to comment on this article?
Sign up (it's quick and free) or sign in now.

Speech Bubbles

Please read our Comment Policy before commenting.