Oslo — In one of Tesla’s biggest markets, it has been stung by its own success. The company has struggled to build up operations to match sales in Norway, which leads the world in electric vehicles per inhabitant. As a result, customers have started to complain about bad service. Norway is closely watched for signs of how the transportation industry is adapting to the energy transition. After Tesla rolled out an unprecedented wave of its new Model 3 in the Nordic country earlier this year, customers and observers are keen to see how it’s scaling up already stretched local operations. The boom is proving troublesome and Tesla is struggling to cope with its meteoric rise in Norway with the most consumer disputes per unit of any car- maker. The total number of complaints is likely to rise this year due to issues with Model 3s, including dents and sloppy paint jobs, according to Norway’s consumer watchdog. But the good news is that the ratio of complaints per vehicle is set to drop afte...

BL Premium

This article is reserved for our subscribers.

A subscription helps you enjoy the best of our business content every day along with benefits such as exclusive Financial Times articles, ProfileData financial data, and digital access to the Sunday Times and Times Select.

Already subscribed? Simply sign in below.



Questions or problems? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now