The pandemic recovery phase has created a huge opportunity for the world to prioritise digital transformation to build business resilience. However, the journey towards digital transformation will continue to present many challenges, which leaders will have to overcome to build an organisation that’s future-fit.

During the recent Business Day Focus 4.0 Dialogue — hosted in partnership with BCX, the Johannesburg Business School and Liberty Two Degrees — a panel of experts discussed the importance of a business strategy that embraces digital transformation and creating an integrated digital ecosystem.

They also looked at how effective leadership and change management can shape an engaged workforce to drive business stability, employee experience, customer satisfaction and profits.

Moderated by financial journalist Alishia Seckam, the panel of experts included:

• Prof Randall Carolissen: dean of the Johannesburg Business School;
• Abdool Saib: chief of converged communications at BCX; and
• Pat Masithela: chief information officer of Liberty Two Degrees.

Watch the recording of this virtual event above.