SEOUL — Samsung Electronics has determined that a problem with batteries that triggered a global recall of its Galaxy Note 7 smartphones was not to blame for devices that burst into flames in China. It said their combustion was probably due to unspecified external heat sources.The company launched a preliminary investigation after comments circulated at the weekend on social media about two of the phones sold in China igniting, mirroring complaints by Note 7 users from the US to South Korea. But on Monday, Samsung and its supplier, Amperex Technology, said they found no evidence of a link between its batteries and the fires.Samsung is grappling with its deepest crisis in years: a global recall precipitated by scores of reports that the batteries in its newest gadget are prone to sudden combustion. But the company continued selling Note 7 devices in China, explaining that the power cells for phones sold there came from Amperex Technology and that they carried no defects."Samsung has ...
Would you like to comment on this article?
Sign up (it's quick and free) or sign in now.
Please read our Comment Policy before commenting.
Subscribe now to unlock this article.
Support BusinessLIVE’s award-winning journalism for R129 per month (digital access only).
There’s never been a more important time to support independent journalism in SA. Our subscription packages now offer an ad-free experience for readers.
Cancel anytime.
Questions? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now.