The SA Revenue Service (Sars) has kicked off a process to reinstate about 200 employees with experience running into ‘‘thousands of years’’, who were displaced due to the destructive overhaul of the tax agency's operating model. This is according to acting commissioner Mark Kingon, who delivered an emotional apology to the people of SA on Friday for the deep crisis at the tax agency over the past four years. He was testifying before the commission of inquiry on administration and governance at Sars, chaired by retired judge Robert Nugent. Kingon was moved to tears as he gave evidence at the inquiry about the dire state of affairs at Sars in recent years. He spoke about the atmosphere of mistrust, fear and intimidation, afflicting even its highest leadership structure, which resulted in a massive staff exodus and the demoralisation of employees at the tax agency.

Kingon was appointed to act in the position when President Cyril Ramaphosa suspended commissioner Tom Moyane in Marc...

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