Patients rate SA’s best hospitals
Discovery Health Patient Survey Score finds that local hospitals are increasingly meeting the needs and expectations of patients
SA’s top 20 private hospitals, ranked by Discovery Health patients based on their experiences, were announced on Monday.The hospitals rated best in the survey for the large‚ medium and small categories respectively were: Ethekwini Hospital and Heart Centre in Durban‚ Gateway Private Hospital in Umhlanga and Cormed Clinic in Vanderbijlpark.Adult members of Discovery Health were surveyed about their experience of care after discharge from hospital and 136 hospitals were ranked in the latest analysis.The results of the third Discovery Health Patient Survey Score (PaSS) highlighted gaps in delivery‚ unnecessary costs and other areas for improvement.But private hospitals were increasingly meeting patient expectations and needs‚ this survey found.Discovery Health’s head of quality of care, Dr Roshini Moodley Naidoo, said: "Since publication of the survey scores‚ we are observing positive changes in how care is experienced by patients."The survey covers questions across categories such as ...
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