Uber driver Thembikhosi Zungu was in the process of collecting a cash-paying customer when he was threatened with a gun, on Monday in Yeoville, Johannesburg. He relived the harrowing ordeal on Tuesday at Zoo Lake during a gathering of about 80 Uber drivers, who were discussing their safety concerns. Zungu said his passenger was told to get out of the vehicle. "They [Uber] take their cut of 20% and turn their backs on us. They don’t care about my life as Uber driver — they just care about their cut‚" said Zungu. Drivers said the app-driven cab service looked like a perfect system from the outside but customers were not always aware of the daily realities faced by drivers.

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