Victims who lose their cars to scammers posing as technicians won’t automatically be covered for the theft by their insurance companies, and policyholders need to take reasonable care to protect the vehicle.

This has emerged after Netstar and Tracker recently reported a car-theft scam involving thieves pretending to work for the tracking companies. A criminal syndicate was contacting customers claiming there is something wrong with their tracking devices and that technicians need to come out to repair or replace it. The scamsters then take the car for a “test drive” and never return...

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