Capitec’s banking app now running after crash on Monday
SA’s biggest retail bank by customer numbers advised clients to use cards or cash to make payments or USSD for urgent transactions
Capitec said its app was back up and running again after an earlier crash left customers unable to use the mobile banking application for at least an hour on Monday morning.
The Stellenbosch-headquartered lender confirmed earlier on Monday that its mobile app was inoperable but did not give a reason for the glitch, saying only through its PR agency that “no additional info is available at the moment”. Capitec was forced to refund banking fees to customers in early August after a two-day system outage related to problems with its central servers resulted in its online banking portal, app, and unstructured supplementary service data (USSD services experiencing severe problems...
Would you like to comment on this article?
Sign up (it's quick and free) or sign in now.
Please read our Comment Policy before commenting.
Subscribe now to unlock this article.
Support BusinessLIVE’s award-winning journalism for R129 per month (digital access only).
There’s never been a more important time to support independent journalism in SA. Our subscription packages now offer an ad-free experience for readers.
Cancel anytime.
Questions? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now.