Acting South African Revenue Service (SARS) commissioner Mark Kingon says he wants to see SARS increase its collection by 20% — and key to doing that is "effective service" and enforcing "perceptions that there is a real risk" to noncompliance.Kingon believes reconfiguring SARS processes in dealings with big business may be a key driver for hiking tax revenue. He told Business Day on Thursday the revenue service was "running a project" he hoped would significantly improve services offered to big business."We’ve made significant progress. I’m hoping to make formal announcements in the next few months, but you’ve got to do things by the book. There are HR [human resources] implications," he said. "I don’t want to make mistakes by not consulting with the staff."Kingon said SA was "lagging behind" in tax collection, when compared with its Brics counterparts (Brazil, Russia, India and China). "Russia is getting a 17% increase in revenue. We are lagging behind. India has a growth rate of ...

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