Jenny Loverock is the co-ordinator of in vitro fertilisation at Cape Town’s Hart Fertility Clinic. She tells Margaret Harris that she loves to transform patients into parents What does your job entail? My role as Hart's IVF co-ordinator and theatre manager is to ensure, from the point of first contact, that our patients are guided through their fertility journey - an emotional roller coaster - one step at a time, with all the information they need to feel empowered and involved in their treatment, whether it's artificial insemination, IVF or a donor-egg IVF cycle. I am the patients' liaison to the doctor, their encourager and therapist, as well as their main go-to person for whatever they need as they go through the labyrinth of their fertility treatment. I teach my patients how to mix their drugs and how to administer them. I order their medications and inform them of their doctor's visits. I let them know what to expect of their appointments with us, whether it's just for a scan a...

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