Until February, the battle for customers’ digital shopping baskets was a minor skirmish on the fringes of the larger retail war taking place in shops around SA.

Then Covid-19 arrived, sparking a seismic shift in consumer behaviour. Retailers, for years complacent or absent from the online marketplace, had to go from zero to 100 almost overnight. Suddenly, the digital basket had been thrust into the frontline...

BL Premium

This article is reserved for our subscribers.

A subscription helps you enjoy the best of our business content every day along with benefits such as articles from our international business news partners; ProfileData financial data; and digital access to the Sunday Times and Sunday Times Daily.

Already subscribed? Simply sign in below.

Questions or problems? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now