You don’t need big marketing budgets to make magic
Following her first term as a jury member in the FM AdFocus Awards, Nontokozo Madonsela, Group CMO: Momentum Metropolitan Holdings, reflects on what it takes ...
Empathy in customer service enhanced by technology
An inability by brands to empathise is one of the leading causes of customer dissatisfaction
Africa is culturally well suited to the types of work required in the 4IR
The future world of work will require companies to create work environments that are no longer rigid, centralised and indistinguishable from each other