My partner and I have a modest business designing, manufacturing and supplying fashion products domestically and overseas. We have always tried to source and manufacture everything in SA, thereby providing much-needed local employment. As we were recently unable to obtain the required fabric in SA for an urgent order, we purchased and air-freighted a small amount of printed material from India. The material arrived at Durban airport, and the normal but highly frustrating paperwork submission has taken four days. Now we have been advised that the shipment has been flagged for inspection by the SA Revenue Service (Sars). Our clearing agent, who has had two similar experiences recently, has warned us it can take from five to 10 working days to go through all the hoops to get the goods cleared. This unexpected and totally unnecessary delay means we will not be able to ship our product to our UK customer in time, and we will lose the order. This morning, with a heavy heart, we decided th...

BL Premium

This article is reserved for our subscribers.

A subscription helps you enjoy the best of our business content every day along with benefits such as exclusive Financial Times articles, ProfileData financial data, and digital access to the Sunday Times and Sunday Times Daily.

Already subscribed? Simply sign in below.

Questions or problems? Email or call 0860 52 52 00. Got a subscription voucher? Redeem it now