Self-service here to stay, ready or not
Self-checkout technology is knocking on SA’s shopping aisle. But will it cause a retail jobs apocalypse?
07 November 2019 - 05:00
New technology and shifting customer behaviour may be the source of ire for banking unions, but it won’t stop local firms from unveiling tech that has the potential to take away the customer-facing role of workers.
Last month, JSE-listed Altron became the only SA company accredited to sell NCR self-checkout terminals for SA retailers, through its subsidiary Altron Bytes Managed Solutions (Altron BMS). NCR is an Atlanta-based tech firm which manufactures these self-checkout kiosks...
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