ANN CROTTY: How we were saved from Sassa
It’s chilling to think where we might be without an active civil society
You know you’ve done a pretty good job as a crisis committee when nobody notices you’ve stopped doing it. The experts appointed by the Constitutional Court to save the country from the consequences of chronic mismanagement by the SA Social Security Agency (Sassa) were of course tagged as a panel, not a crisis committee. But let’s face it, they were sent in to sort out a crisis. This month they presented their 10th and final report to the court. It was as insightful, detailed and instructive as the previous nine. By their own admission the problems at Sassa are far from over; Cash Paymaster Services (CPS) is still clinging onto about 2-million beneficiaries through EasyPay Everywhere cards, and they indicate the new Sassa contract with the SA Post Office is deeply problematic. The panel has serious reservations about the Post Office’s ability to do the job expected of it. The first of the panel’s reports was delivered to the court in September 2017 and gave the remarkably refreshing ...
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