SOCIAL GRANTS
Post Office sorting out technical glitches in payments
The number of people who receive their social grant payments in cash has been reduced from 3.1-million to just less than 305,000
The South African Post Office (Sapo), which took over the payment of social grants in July, has ironed out many of the technical glitches experienced first time around, including laying on more facilities to enable the forgetful to reset their PIN numbers to access their grants. The number of people who receive their social grant payments in cash has been dramatically reduced from 3.1-million to just less than 305,000 since Sapo took over distribution two months ago. Payments at cash points cost the state more as they are more expensive to carry out, but also deliver a better margin for the agent making the payments. Sapo chief operating officer Lindiwe Kwele told parliament’s committee on telecommunications and postal services on Tuesday that among improvements to the system after a difficult first run in July was the provision of better information and where and how to reset PIN numbers as the elderly were prone to forgetfulness. From September, beneficiaries will be able to withd...
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