Twenty four percent. That’s what my sister’s bank wanted to charge her for a short-term loan to fund the transfer of her existing home loan into her name. 24%!

Now let’s be clear: she has been with the same bank since the late-1980s and is fastidious about her money. Never bouncing cheques (back when cheques were a thing), never overdrawing her account and paying her bond and credit card in full and on time every month. In short she has an excellent credit score...

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