TOBY SHAPSHAK: Old Mutual’s stuck in the past
An insurance giant and a bank that can’t see the small, 21st-century picture
14 March 2024 - 05:00
While social media was outraged about a clumsy response on X by Old Mutual, what irked me the most was an obvious lack of awareness about how we live in a world of mobile technology.
In case you missed it, someone complained that their mother’s policy had not been paid out, despite an alleged court order for Old Mutual to do so. ..
Would you like to comment on this article?
Sign up (it's quick and free) or sign in now.
Please read our Comment Policy before commenting.
Subscribe now to unlock this article.
Support BusinessLIVE’s award-winning journalism for R129 per month (digital access only).
There’s never been a more important time to support independent journalism in SA. Our subscription packages now offer an ad-free experience for readers.
Cancel anytime.
Questions? Email helpdesk@businesslive.co.za or call 0860 52 52 00. Got a subscription voucher? Redeem it now.