FAQs: Business Day
We answer your questions about Business Day
Browsing Business Day
What is Business Day?
Business Day is a South African daily business newspaper, published by Arena Holdings (formerly Tiso Blackstar Group) in Johannesburg. Read more here.
Its website is part of BusinessLIVE, which showcases the best business content from Arena Holdings' popular titles – Business Day, the Financial Mail, the Sunday Times's Business Times and Investors Monthly – throughout the day along with live updates and breaking news published by our expert business newsroom.
What is BusinessLIVE Premium?
Much of BusinessLIVE is free to read, but BL Premium subscribers pay only R4 a day – that’s R120 a month – to access all our exclusive news articles, columns and commentary, along with Financial Times articles and ProfileData financial data.
For R349 a month, BL Premium Plus subscribers also enjoy full digital access to the Sunday Times and Times Select (a daily digital edition of in-depth news) and receive the Business Day, Financial Mail and Sunday Times e-editions (digital replicas of the print editions)..
How do I register on the Business Day website?
It’s free, quick and easy. Click on the “Register” button at the top of the website and follow the instructions to provide your email address, name, surname and password. You’ll then receive an email to welcome you to TimesLIVE (including the Sunday Times).
We will also send you a short email with a link to click to verify your email address. If you have not yet verified your address, we'll remind you of that later.
Why should I register on Business Day?
Registration is free. Once you’ve registered, you can comment on our articles and sign up for any from a range of useful email newsletters for all our business titles. You can also then manage your own newsletter subscriptions.
How do I sign in and out on Business Day?
To sign in, click on the “Sign in” button at the top of the website and enter your details. Once you’ve signed in, your name and surname will appear at the top of the site. To log out, click on the “Sign out” button at the top of the site.
If you’re on your mobile phone, click on the menu bar at the top right and choose the “Sign in” option at the top of the list that appears. To sign out, click on the menu bar again and click on “Sign out”.
You can also use your TimesLIVE or Sunday Times details to sign in on TimesLIVE, SowetanLIVE and other websites in the group, though any paid subscription applies only to the websites included in your package.
I can't register or log in. Who do I contact?
Contact our call centre at Tel: 0860 52 52 00 or email@example.com. The best time to phone is 6am–3.30pm SA time (GMT +2) on weekdays (email support until 8pm; 4pm on Fridays) or 6am–2pm on weekends.
I have registered but now I can’t sign in. What do I do?
Check that you’re entering the same email address that you used to register, and that you’ve got the correct password (see below how to reset your password). No luck? Contact our call centre at Tel: 0860 52 52 00 or firstname.lastname@example.org.
I want to change my password. What do I do?
First, sign out of Business Day. Then sign on again but when you’re prompted to enter your details, click on “Forgot your password?” and we’ll send you an email with a link that will allow you to enter a new one.
I already subscribe to the print edition of Business Day or the Financial Mail. Do I get free access to BusinessLIVE?
Yes, you do. Business Day and Financial Mail print subscribers get access to our BusinessLIVE Premium Plus package, which means they can read all our articles on BusinessLIVE, Business Day and the Financial Mail, along with daily Financial Times articles and ProfileData financial data. They also have digital access to the Sunday Times and Times Select.
To gain access, please register online (see above for details) using the same email address you supplied when subscribing to the print edition. That allows us to link your subscription correctly.
If you’ve already registered online using a different email address, you can either register again with your other email address, which will automatically pick up your print subscription, or contact our call centre at Tel: 0860 52 52 00 or email@example.com to change your print subscription details to match your online registration.
Are you a corporate subscriber receiving your newspaper or magazine at the office? Please contact our call centre at Tel: 0860 52 52 00 or firstname.lastname@example.org so we can help you link your Business Day/BusinessLIVE Premium account to your corporate subscription.
How do I subscribe to Business Day/BusinessLIVE Premium online?
If you haven’t yet registered on Business Day, which is part of the BusinessLIVE website, click on the “Register” button at the top of the website (on your mobile phone, click on the menu bar at the top right to find the “Register” option) and follow the instructions. At the end of the registration process you’ll have the option to subscribe. We’ll show you our range of subscription packages, you pick one and provide your payment details.
If you’ve already registered as a user, simply click here to view to the various subscription packages and make your choice.
Why should I subscribe to Business Day/BusinessLIVE Premium online?
Great journalism is expensive to produce. While newspaper publishers depend heavily on advertising revenue, that is not enough to let us bring you all the trustworthy, quality reporting you need. We’ve worked hard to give you lots of value through a BusinessLIVE subscription, and your support means we’re able to keep bringing you South Africa’s best business writing – and even expand what we do.
We’ve also added plenty of content and data from our international partner, the Financial Times, and our data partner, ProfileData, into our subscription packages to offer you even more value alongside our top-notch local content. Individual subscriptions to those international titles would cost you more than R1,000 a month, yet our packages cost only R120 or R349 a month.
Can I buy a digital Business Day subscription as a gift for someone else?
Yes, you can buy a six- or 12-month BL Premium subscription as a gift. You pay once and they redeem the gift via a voucher code that is emailed to you. Click here to see the voucher options.
How do I subscribe to the Business Day print edition or e-edition only?
Please contact our call centre at Tel: 0860 52 52 00 or email@example.com.
How do I change my name, surname or email address on Business Day?
Once you’ve registered and signed in, your name and surname will appear at the top right of the website. Hover the mouse over your name and click the “Profile” button. (On your mobile phone, click on the menu bar at the top right to find the “Profile” option.)
On your profile, you can edit your name and surname or manage your email newsletter subscriptions.
Unfortunately you cannot change your email address via your profile page. If you’re a registered user but haven’t subscribed, please sign out and register again using your new email address.
If you’ve already subscribed to one of our BL Premium packages, please sign out and register again using your new email address. Then contact our call centre at Tel: 0860 52 52 00 or firstname.lastname@example.org to connect your subscription to your new account.
How do reader comments on Business Day/BusinessLIVE work?
Readers who have registered and signed in on Business Day (and therefore BusinessLIVE) can use the comment facility below our articles. These comments are managed via a reliable service called Disqus that is used on many other websites too.
Your BusinessLIVE Disqus profile is created when you register on our website. It does not pick up details from any previous Disqus profiles you might have. Your name and surname will be displayed with all your comments.
Read our comment moderation policy for guidance before you start.
What are cookies and why do I need them to use Business Day?
Cookies are tiny, harmless files used by websites to keep track of your personal preferences and settings. Many of our services rely on such cookies to function. If you do not have cookies enabled on your browser, some of the services and settings on the Business Day website might fail.
Our call centre might ask you to clear your cookies. Read how to delete cookies in Chrome, Firefox, Internet Explorer or Safari.
Email newsletters and our mobile app
How do I sign up for Business Day email newsletters?
When you register at no cost on the Business Day website, which is part of BusinessLIVE, you’ll be asked whether you’d like to receive any of our email newsletters. Once you’ve registered, you can also manage your newsletter subscriptions via your user profile – after signing in, hover over your name at the top right of the website and click on the “Profile” button. (On your mobile phone, click on the menu bar at the top right to find the “Profile” option.)
I've signed up for a Business Day email newsletter but it has not arrived in my inbox. What do I do?
Check your junk mail or rejected mail folder in case your mail server rejected the newsletter. If that is what happened, try to adjust your mail settings. If you haven't received it at all, email us at email@example.com.
How do I unsubscribe from the Business Day email newsletter?
Click on the “Unsubscribe” link at the bottom of the newsletter you’ve received in your inbox, or sign in on the Business Day website and update your newsletter subscriptions list via your user profile – hover over your name at the top right of the website and click on the “Profile” button. (On your mobile phone, click on the menu bar at the top right to find the “Profile” option.)
Is there a Business Day app?
Yes, there is. The Business Day app has articles, video, a sleek design and fast load times to keep you informed while you're on the move. It works on mobile phones and tablets.
Download it for free on Apple’s App Store or the Google Play store. At present the app only features free content from the Business Day websites but soon it will offer our full range of content to BL Premium subscribers too.
Who are Business Day’s online editorial staff?
Lukanyo Mnyanda is the editor of Business Day, and our digital editor is Malgosia Kijko, who works closely with BusinessLIVE editor Ray Hartley and Financial Mail digital editor Nelisiwe Tshabalala and their teams to deliver your business news fix.
Does the website have RSS feeds?
We have a range of RSS feeds for our websites and individual sections. Get the full list here.
How do I submit an opinion piece?
We do not publish opinion pieces already sent to other newspapers. Submitting an uncommissioned opinion piece is no guarantee that it will be published and we reserve the right to edit all opinion pieces. Email your opinion piece to firstname.lastname@example.org.
How do I submit a press release or story suggestion?
Email your press release or story idea to email@example.com. It will then be evaluated by our news desk. (We don’t publish press releases but they are considered for use in news reports or features.)
How do I report an error on the Business Day website?
Let us know if you spot any errors, big or small, so that we can correct them. Email firstname.lastname@example.org with a link to the article and explain the problem clearly and concisely.
How do I advertise in the Business Day newspaper or on the website?
How do I contact Business Day?