Clients of wealth managers and private banks select the winners of the People’s Choice awards by completing a comprehensive online survey. Their rankings are extremely important to the participating firms and the process forms an integral part of the survey. The opinions of clients in any market segment are an important factor in assessing a company’s services and products. In the case of our survey, these opinions also serve as one of the checks to the information provided by the firms themselves. We asked clients of private banks and wealth managers about their service providers in an online questionnaire earlier this year. Each year, more and more clients take part in our survey, and this year a record 7,758 people participated, with 4,779 completing it. That compares with 5,977 participants and 3,642 completions last year. The high number of respondents cements the credibility of the survey findings. These awards are based purely on that feedback. This year we expanded the numbe...

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