“When we started Lift, we had a few non-negotiables,” says Jon Ayache, CEO of the almost three-year-old airline. One was that customers shouldn’t be penalised for changing their flights. Another was that there should always be good coffee on board.

“I’d never had a decent cup of coffee on a plane,” says Ayache. “But I was sure it was possible. We started thinking about who could do it. And Vida was the obvious choice.” ..

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