Always demand a full proof of payment from a service provider, especially if you intend to claim a refund from a third party later. And no, it’s not legally acceptable for a retailer to insist on e-mailing it to you.

“Many retailers refuse to give out receipts and now will only e-mail after capturing all your data — surely this is illegal?” I was asked on X recently. “I have no guarantees of my data protection and surely they should by law provide an actual receipt?”..

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